Frequently Asked Questions
Everything you need to know about your Travelpro Europe experience.
What are the shipping costs and delivery times within Europe?
We offer standard shipping across the EU, typically taking 3-5 business days. Shipping costs are calculated at checkout based on your specific location and the weight of your order.
Does Travelpro Europe offer a warranty on its luggage?
Yes, all Travelpro products come with a limited warranty that covers manufacturer defects. The duration depends on the specific collection, ranging from 2 years to a lifetime 'Built For a Lifetime' limited warranty.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local European payment methods like Klarna and iDEAL.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status.
Are your suitcases compliant with European airline cabin size restrictions?
Most of our carry-on models are designed to meet the standard 55x40x20cm requirements; however, we recommend checking the specific 'Dimensions' section on each product page against your airline's current regulations.